Strategic plan, business plan, communication and marketing plan. Operational improvement and online reputation (guest experience), implementation of SOP´s. Financial advice.
Special Lodgings is formed by different professionals with a 360º vision of the sectorand the competition, thanks to the various projects with which we have been linked.We are hoteliers, who after participating in numerous varied projects (personal and third party, management of hotels of various types and characteristics), and in various global level locations, have decided to put our knowledge at other people’s disposal. More than 20 years experience in:
Coach & Senior Consultant
Travailler avec Special Lodgings nous a donné une autre vision de nos processus et a considérablement amélioré notre positionnement. L'équipe de travail a bien compris les particularités d'un établissement comme le nôtre, petit et très exigeant. Le caractère international de nos clients et un environnement très local rendent nos défis plus complexes et Special Lodgings a réussi à traduire ces circonstances en de meilleurs résultats. Nous les recommandons simplement à 100%, pour la façon dont ils s’impliquent, pour leur grande connaissance et pour leur créativité appliquée au cas particulier.
Metidas como estábamos metidas en el día a día caímos en la cuenta de que descuidábamos partes del negocio a las que no llegábamos. Special Lodgings nos mostró el camino, nos “educó” poniendo la parte que profesionalizaba añadida a la que personalizaba (y de la que estábamos muy orgullosas). El resultado no solo se ve en los números sino en el ambiente de trabajo y lo que transmitimos a las personas que nos eligen entre la enorme competencia existente. Solo tenemos palabras de agradecimiento para todo el equipo Special Lodgings
Bruno is a passionate, reliable and committed professional who is a real team player. His extensive background in hospitality have served our organization in a very unique way. Bruno tackled several challenges and turn them into flourishing opportunities.
Do you have an accommodation open and you want to check if the profit that you are making is what it should be?
Are you going to open an accommodation and want to know what returns you can get?
We can help you! We have the solution for you with our calculator.
What information are we going to work with?
These are the roofed square metres of the property, including perimeter and interior partition walls.
In a location where the type of tourism is seasonal, you should determine the opening days during the year, which has no need to be 365. If the intention is to open year round in a certain location, then indicate which days of the year it will be open.
In this section you should indicate the average occupancy per season or per year, depending on the situation.
Guide yourself by the prices in the area, which will be your competition.
What you intend to do will involve different costs. A guest house or 4 star hotel have different modelling and decoration costs. We have added a calculation that includes remodelling and decoration averages, so you only have to add the purchase amount of the building.
Add in the average monthly working wage in your area. The norm is around 1200 Euros, but you decide.
Indicate the financing percentage that you have estimated to carry out the project.
Introduce the information, calculate, and you will get the result. These results reflect the figures of a (well set up) guest house, of a 3 – 4 star hotel, and of some 2 key rated apartments.
These are speculative prices, but without a doubt they will help you to decide what type of property you would like to aim for.
Can we help you?
At Special Lodgings we are specialists in all kinds of assessment and hotel project development, helping you to achieve success in your business.
We offer you a complete range of Hotel Consultancy services, and our extensive experience at an international level to make reality the project of which you have always dreamed, whether it be a Hotel, a Hostel, a Resort, or a new property concept which has never been seen before.
We help you to identify the strengths of your business, to make the most of opportunities, and to establish objectives orientated towards optimisation.
We develop strategies which will lead you towards quality and optimisation of revenue and expenses, achieving the desired results and improving your reputation.
Improve efficiency and performance with respect to hotel management and administration, which enable you to stand out from the competition, and satisfy your clients.
We define the viability of your project, the concept, and the most adequate commercial strategy.
With our help, you will reach the profitability point that you are aiming for, applying mechanisms and tools in order to increase revenue, Yield Management techniques and operative costs management.
Client expectations regarding hotels have changed, today’s typical client is no longer looking for a hotel just as a place to sleep, they look to stay in a place where they can live a decent experience to be remembered, they want to live a different type of interaction with the accommodation, with other travellers, with gastronomy, the culture and the staff.
The hotel industry needs to adapt to the new types of client and their preferences, it must take a chance on new segments, which are more specific, more fitting and which respond better to the worries and demands of the new niches of emerging markets.
For this reason, at Special Lodgings we believe that opting for an adequate repositioning will allow:
In order for the repositioning to be a success , and the objectives to be attained, the basic actions will be:
Special Lodgings participates and puts at your disposal its knowledge of three main activities: making decisions and implementing actions related to the investment, gaining and obtaining clients, and providing the stimulating and driving support needed for the development of the two previously mentioned actions.
The transaction cost encompasses all three, a careful and well focused management creates opportunities to increase returns on investments, analyse viability of said investments, and position them correctly for investors/clients.
The lack of correct hotel staff training and preparation is one of the factors which predominantly affects operation, and this directly influences the process fluidity in the quality of service, causing an increase in staff costs, as the positions are not optimised.
At Special Lodgings we are strongly convinced of the need to ensure good talent management of the professional profiles and of their evolution. Without a doubt, the work team is my property’s engine, and has a strong influence upon the image, the reputation and results.
Training and Coaching are not the same.
Training is an educative/instructive process, somebody with knowledge of a given subject teaches it to others, using specific techniques, so that the trainees can replicate the actions. It can be in a group or on an individual basis, and is normally used for: changes in processes, procedures or technology, such as the implementation of new norms.
Coaching is a collaborative/exploratory process, a voluntary activity based on guidance of a person, in different aspects by the Coach. Individual. Normally used for: instructing or training with the aim of achieving goals or developing specific abilities, accompaniment during the process of change, managing abilities and using them for a purpose, defining how to do something, and making correct decisions.
The restaurant consultancy service is useful in three scenarios: when the restaurant is to be opened, in order to achieve a successful launch, when it is functioning but needs improvement and performance optimisation, or when it is in full crisis situation.
It is essential to be competitive within the sector, adapting to situation changes.
It is important to make use of technological advances and implement them in the business, study consumer habits, and optimise economic and financial management in order to obtain good commercial results.
Nowadays, simply having a good range on the menu and excellent customer service is not sufficient.